About Us

At our company, we're dedicated to revolutionizing the hospitality industry by providing innovative technology solutions to our clients. With a customer base of 17,400+ hotels and other accommodation providers in 38 countries, our products not only transform the daily work of thousands of employees in the hospitality industry, but also redefine how people travel.

We are a trailblasing travel tech company committed to redefining the future of travel. At our core, we value innovation, teamwork, and a relentless pursuit of excellence.

Joining our team means stepping into a world of limitless possibilities where you can shape the next generation of hospitality technology.

We are combining our deep knowledge of the hospitality and travel industry with our passion for technology and applied science.

Our diverse, passionate, and dedicated team is at the forefront of creating solutions that enable our customers to remain competitive while enhancing the guest experience.

About the Team

Our dedicated team is currently composed of highly skilled professionals and we are poised for significant expansion. By joining our team, you will be at the forefront of a transformative journey, one that empowers you to create cutting-edge tech products in the hospitality and travel industry. These innovations will not only revolutionize the daily operations of thousands of hospitality industry employees but also reshape the very essence of travel for people across the globe.

About the Role
The HR Generalist will be responsible for the day-to-day management of HR operations, supporting the employee lifecycle, ensuring the company’s HR programs and strategies are implemented effectively. This role is reporting to the CPO, and covers a broad range of HR functions, including Talent Acquisition, Onboarding & Hiring, Learning & Development, Employee Engagement, HR Administration & Projects, Compensation & Benefits Coordination, and HR Analytics.

The candidate will be involved in:

1) Talent Acquisition

• Assist end-to-end recruitment process: sourcing, interviewing, selecting, and hiring great talent, for both commercial & tech roles
• Coordinate talent attraction initiatives and assist CPO in implementing recruitment strategies aligned with company goals to attract top talent
• Work with hiring managers to understand staffing needs and ensure timely hiring

2) Onboarding & Hiring

• Coordinate new hire onboarding to ensure a smooth transition into the company
• Collaborate with other teams (IT, Facilities, etc.) to ensure all necessary resources are ready for new hires
• Ensure compliance with all regulatory requirements during the onboarding process
• Maintain and update job descriptions and onboarding documents

3) Learning & Development

• Assist in the identification of training needs across departments
• Coordinate internal and external training sessions for employee development
• Monitor and evaluate the effectiveness of learning programs and employee development initiatives
• Support performance management processes by tracking employee development goals

4) Employee Engagement

• Promote a positive organisational culture and enhance employee morale
• Assist in the design and implementation of  employee engagement initiatives to improve satisfaction and retention
• Address employee concerns and escalate issues when necessary
• Conduct regular surveys and feedback mechanisms to monitor employee engagement levels

e) HR Administration & Projects

• Maintain and update employee records in HRIS systems, ensuring compliance with privacy and data protection laws
• Assist in the development and implementation of HR policies and procedures
• Participate in HR projects such as workforce planning and policy reviews
• Ensure all HR documentation is accurate and up to date

5) Compensation & Benefits Coordination

• Assist in administering compensation structures and benefits programs
• Coordinate with the payroll team to ensure timely and accurate compensation processing
• Conduct research on market trends and assist in adjusting compensation to stay competitive
• Provide support in employee benefits programs, ensuring employees have the information they need

6) HR Analytics

• Collect, analyse, and interpret HR data to provide insights and recommendations for continuous improvement
• Track HR KPIs, such as employee turnover, retention rates, and performance metrics
• Prepare reports and presentations for HR leadership on key metrics and trends

Requirements

The ideal candidate possess:

• 4-6 years of experience in HR, with knowledge of multiple HR functional areas (Talent Acquisition, Learning & Development, Employee Engagement, Compensation & Benefits etc.)
• Bachelor's & Master’s degree in HR Management or a related field (preferred)
• Solid know-how in talent acquisition
• Proven experience in handling end-to-end HR processes, supporting employee lifecycle
• Solid knowledge of HR policies, employment laws, and HRIS systems
• Great interpersonal skills
• Strong analytical and problem-solving skills
• Ability to maintain confidentiality and handle sensitive information

Benefits

• Competitive compensation schemes
• Ongoing professional development and training opportunities
• Collaborative and supportive work environment

All applications will be considered under the terms and conditions of confidentiality in accordance with the regulations of personal data protection.